Health Education England projects improve safety and patient care

February 20, 2015

Source:  Health Education England

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Date of publication: January 2015

Publication type:  News item

In a nutshell: Healthcare staff and patients are benefiting from a new two-year programme of work at Health Education England (HEE) that is delivering direct improvements to patient care and safety. Projects in the HEE Better Training Better Care (BTBC) Programme have enhanced the quality of postgraduate medical education. The award winning pilot run at Mid Cheshire Hospitals NHS Foundation Trust focused on improving clinical handovers, and training staff in the handover process. Another of the projects focused on reducing serious incidents through simulation training in East London NHS Foundation Trust.

Length of Publication:  1 web page

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CCGs already improving patient care

August 31, 2012

Source: Kings Fund

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Date of publication: July 2012

Publication type:  Article

In a nutshell:  This article looks at Clinical Commissioning Groups and the impact they are already making in the area of improving patient care.


Skills in improving quality, safety, patient experience and value with peers within primary care

July 30, 2012

Source: NHS Commissioning Board

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Date of publication: June 2012

Publication type: Toolkit

In a nutshell:  A list of products, including frameworks and toolkits to help senior teams, individual leaders and whole CCGs to improve patient experience.


Beyond service quality: the mediating role of patient safety perceptions in the patient experience-satisfaction relationship.

November 30, 2011

Source:  Health Care Management Review, vol. 36, iss. 4 pp 359-68

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Date of publication: October 2011

Publication type:  Journal article

In a nutshell:  Looks at patient safety from the perspective of the patient. The aim was to examine relationships among service quality, patient safety perceptions, and patient satisfaction by testing a model that hypothesized a mediating role for patient safety perceptions.

Length of publication:  10 pages


One step for patient safety: small steps to change

September 28, 2011

Source:  Patient Safety First

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Date of publication: August 2011

Publication type:  Practical guidelines

In a nutshell:  These guidelines look at the activities that can be taken to improve patient care.  Some of the areas focussed on are leadership, high risk meds, patient deterioration and critical care.

Length of publication:  1 web page