Can staff and patient perspectives on hospital safety predict harm-free care? An analysis of staff and patient survey data and routinely collected outcomes

May 22, 2015

Source:  BMJ Quality & Safety [Epub ahead of print]

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Date of publicationApril 2015

Publication type:  Journal article

In a nutshell: The aim of this study was to investigate whether the safety information provided by patients is different from that provided by staff and whether it is related to safety outcomes. Data were collected from 33 hospital wards across 3 acute hospital Trusts in the UK. Staff were asked to complete the four outcome measures of the Hospital Survey of Patient Safety Culture, while patients were asked to complete the Patient Measure of Safety and the friends and family test. The friends and family test was associated with patients’ perceptions of safety, but was not associated with safety outcomes. Staff responses to the patient safety culture survey were not significantly correlated with patient responses to the patient measure of safety, but both independently predicted safety outcomes. The findings suggest that although the views of patients and staff predict some overlapping variance in patient safety outcomes, both also offer a unique perspective on patient safety, contributing independently to the prediction of safety outcomes.

Length of Publication:  1 web page

Pursuing Zero – a winning approach to safety

June 25, 2014

Source:  The Health Foundation

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Date of publication:  May 2014

Publication type:  News item

In a nutshell: In May, a team from Great Ormond Street Hospital Foundation Trust was named Berwick Patient Safety Team of the Year at the BMJ Awards. The team have helped the Trust to develop a culture where every member of staff focuses on the importance of providing safe, high quality care for children. The ‘Zero harm, no waits, no waste’ programme was established by Great Ormond Street Hospital (GOSH) seven years ago, with the aim of eliminating all harm to children in their care. The programme aims to embed a culture of improvement and safety throughout the organisation and key to this has been developing strong leadership for change. Throughout the programme the team has also made a point of involving patients and carers.

Length of Publication:  1 web page

Sign up to Safety

June 25, 2014

Source:  NHS England

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Date of publication:  June 2014

Publication type:  News item

In a nutshell:  A new campaign to make the NHS the safest healthcare system in the world, building on the recommendations of the Berwick Advisory Group, has been launched by the Secretary of State for Health. The campaign sets out a three-year shared objective to save 6,000 lives and to halve avoidable harm as part of NHS England’s aim to ensure patients get harm free care every time, everywhere. The Sign up to Safety campaign is for everyone in the NHS. For more information visit the Sign up to Safety website.

Length of Publication:  1 web page

The QIPP Safe Care Work Stream: Safety Express

December 22, 2010


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Date of publication: November 2010

Publication type: Article

In a nutshell: This article from AQuA looks at the national improvement programme starting in January 2011, focussing on supporting improvements to deliver ‘no harm care’ to increase  both efficiency and cost savings in four areas:  serious harm from falls, urinary tract infections from catheters, pressure ulcers and Venous Thrombembolism (VTE).

Length of publication: 3 pages

Acknowledgement: Department of Health Workstream: Safe Care