How might health services capture patient-reported safety concerns in a hospital setting? An exploratory pilot study of three mechanisms

February 24, 2016

Source:  BMJ Quality & Safety

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Date of publication: February 2016

Publication type:  Original research

In a nutshell:  Emergent evidence suggests that patients can identify and report safety issues while in hospital. However, little is known about the best method for collecting information from patients about safety concerns. This study presents an exploratory pilot of three mechanisms for collecting data on safety concerns from patients during their hospital stay.

The results of the study were that significantly more safety concerns were elicited from patients in face-to-face interviews condition compared with the paper-based form and the patient safety hotline. The authors concluded that interviewing at the patient’s bedside is likely to be the most effective means of gathering safety concerns from inpatients, potentially providing an opportunity for health services to gather patient feedback about safety from their perspective.

Length of publication:  Unspecified

Some important notes:  Please contact your local NHS Library for the full text of the article. Follow this link to find your local NHS Library

Patient Safety: Round table on Reporting systems in Health Care

January 28, 2011

Source: World Health Organisation Regional Office for Europe

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Date of publication: December 2010

Publication type: Report

In a nutshell: Representatives from the Czech Republic, Slovakia and Slovenia, along with international experts, met and identified common challenges and agreed a set of recommendations to improve patient safety and reporting systems. A follow up meeting, to report progress, will take place after one year.

Length of publication: 25 pages

Acknowledgement: NHS Evidence

Implementing ‘Towards Safer Radiotherapy’

August 28, 2010

Source: National Reporting and Learning Service,  National Patient Safety Agency

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Date of publication: 13 July 2010

Publication type: Guidance

In a nutshell: Guidance information to support ‘Towards Safer Radiotherapy‘ which was published in April 2008 by the National Patient Safety Agency.  The guidance was produced for radiotherapy staff and risk managers who work in Trusts where radiotherapy is implemented using one of the key recommendation sin the main report.

Length of publication: 1 webpage