Source: Int J Qual Health Care [Epub ahead of print]
Date of publication: December 2012
Publication type: Journal article
In a nutshell: This observational study tested a tool to help clinicians assess the quality and safety of shift handovers. The emphasis was on non-technical skills such as communication, teamwork, leadership, situation awareness and task management. Doctors at one hospital in England helped validate the tool, and handovers were videoed for analysis by human factors experts. Good communication was most likely to be associated with high quality ratings of handovers, followed by teamwork and situation awareness.
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