Disclosure of patient safety incidents : a comprehensive review

November 28, 2010

Source:  International Journal for Quality in Health Care  Volume 22 Issue 5 p371-9

Follow this link for abstract

Date of publication:  October 2010

Publication type:  Review

In a nutshell:  When adverse events occur one of the most challenging and difficult issues are communicating these to patients and families.  This review looks at this area, and the gap between ideal disclosure and the reality.  Perspectives of care team and patients are included along with suggestions on how to improve communication.

Length of publication:  9 pages

Some important notes:  Please contact your local NHS Library for the full text of the article.  Follow this link to find your local NHS Library.

Achnowledgement:  MEDLINE

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How postcards that asked four simple questions improved patient feedback on safety

July 22, 2010

SourceNursing Times

Click here to access fulltext

Date of publication:  April 2010

Publication type:  Journal article

In a nutshell:  An article on patient feedback by postcard, the latest measure being adopted to improve hospital experiences.

Length of publication:  3.35 minutes

Some important notes:  Please contact your local NHS Library for the fulltext of the article.  Follow this link to find your local NHS Library.

AcknowledgementsPatient Safety First