How postcards that asked four simple questions improved patient feedback on safety

July 22, 2010

SourceNursing Times

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Date of publication:  April 2010

Publication type:  Journal article

In a nutshell:  An article on patient feedback by postcard, the latest measure being adopted to improve hospital experiences.

Length of publication:  3.35 minutes

Some important notes:  Please contact your local NHS Library for the fulltext of the article.  Follow this link to find your local NHS Library.

AcknowledgementsPatient Safety First


Updated guide places junior doctors at centre of strong safety culture

July 22, 2010

Source:  National Patient Safety Association 

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Date of publication: July 2010 

Publication type:  Guidance

In a nutshell:  This document focuses on the importance of training junior doctors to deal with medical errors,  including dealing with complaints, communicating with patients and staff, reporting and documentation.

Length of publication:  Webpage


Patient safety and professional practice across European borders

July 22, 2010

Source:  British Journal of Nursing  Vol 19(8)  pp. 520-521

Date of publication:  May 2010

Publication type:  June 2010

In a nutshell:  As patient safety becomes a greater issue of concern for the European Union this paper looks at some of the proposals which have recently been raised.  These proposals may impact on members states and even the professional practice standards followed in the United Kingdom.

Length of publication:  2 pages

Some important notes:  Please contact your local NHS Library for the full text of the article.  Follow this link to find your local NHS Library.

Acknowledgements:  MEDLINE