Positive deviance: a different approach to achieving patient safety

Source:  BMJ Quality & Safety 23/11 pp.880-3.

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Date of publication:  November 2014

Publication type:  Journal article

In a nutshell: This article argues that a patient safety management system that aims to identify and spread good practice, rather than identify unsafe care and investigate its causes, is more effective in managing and improving patient safety. The positive approach promoted by the article involves following ‘positive deviance’. The article concludes that focusing on negativity sends the wrong message and that healthcare professionals would be better served by receiving positive messages and constructive praise.

Length of Publication:  1 web page

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