How postcards that asked four simple questions improved patient feedback on safety

SourceNursing Times

Click here to access fulltext

Date of publication:  April 2010

Publication type:  Journal article

In a nutshell:  An article on patient feedback by postcard, the latest measure being adopted to improve hospital experiences.

Length of publication:  3.35 minutes

Some important notes:  Please contact your local NHS Library for the fulltext of the article.  Follow this link to find your local NHS Library.

AcknowledgementsPatient Safety First

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